Reviews

Best smoke shop hands down!! The staff was very helpful, Jay took care of us and was very knowledgeable with what we needed. Not to mention the products are priced right and fair. Definitely recommend stopping in and seeing what they have to offer!!!!

She so nice I don't know if it is me or she great customer service but she sexy and good for business.. what is her name she one of a kind Aura

I am new to the store I found it on Google so I went the other day and a pretty African American girl with curly hair helped me, she did an awesome job she explained the product to me in detail it was about 3 other people in the store as well and she made it her effort to help everyone in such a kindly and patient manner you guy's definitely have gained a returning customer. Thank You

Really Love coming into the shop the owner is super understanding and very appreciative the other 2 ladies I worked with were Angel and Brionna they were really nice and sweet as well

Stopped in here many times and every time the lady crystal behind the counter was always extremely helpful to me and was able to answer my questions with ease. Great place to shop for your every day smoking needs. Ask for Crystal

Came into the store and a beautiful short black women with curly hair and the most beautiful eyes and personality helped me she was great and in a great spirit you guys better keep her around before I snatch her up for myself lol! But no really shop at Lyell Ave Smoke Shop they are dope!

My one stop shop.....hands down best smoke shop in Rochester!!!! Their customer service is A1.... They always know exactly what I need when I come in. I put all my friends and family on to the spot

Jason is super knowledgeable with anything you may need or want from the store, nothing like asking a question at your local smoke shop and they look at you dumb , i promise with jay this wont happen, and you cant beat the prices they have it all for the Low with alot of different products and items. This is the only smoke shop i actually go to

Best store ever! Come shop with Lyell Ave Smoke shop trust me you will leave satisfied and happy!

Ur worker angel has great customer service n very helpful n very nice n i think she deserves a raise

Best smoke shop in all of Rochester! All the staff are down to earth and friendly! They are always willing to go above and beyond for their customers!

Great service. Friendly and have a great experience every time I'm there.

Always has what I'm looking for . Great prices, friendly staff. Definitely recommend to friends family an others

Love this smoke shop! Get my CBD there all the time. Great prices and great variety of flavors. So worth the trip into the city. That guy, Jeff, is easy on the eye too!

Short black pretty girl can I get her number lol na but her customer skills A1 go shop cheap prices great customer services word!

Everything is perfect the prices the customer service i love it highly recommend !!! i love angel she was defff a angelll !!!

Here at lyell ave smoke shop and they are the dopest. Ms. Angel here is great and will get you anything you're in need of that's in stock. Come shop here they are awesome

Staff extremely polite and knowledgeable. Prices very reasonable!! Variety of items is awesome!!

Awesome Ambiance

Clean

Great customer service

I always walk out with what I need and then some

my go to spot for carts. everyone is really nice and chill. great variety of products. my favorite place to go!

Great place to shop customer service friendly and quick service!

They have great prices, great employees, and everything you could need!

Love this spot my good girl angle always looking out for me. Love the stuff in this place frfr tho.

If you wanna feel comfortable at a Smokeshop definitely come here, they appreciate you and send you in the right direction

Great service, Jay always send me in the right direction

I came in the smoke shop yesterday and short curly head was nice and helpful did everything with a smile!

This is my go to smoke shop. They have everything I have ever needed to find. From smoking to lighters to papers and lighters.... everything could ever need and ask for!

Service is absolutely amazing! Always a pleasure to come to this smoke shop !!

Great customers service and fun perks and games to win prizes

My favorite smoke shop ! Cheap backwoods, good customer service & good smoke ! Go shop